TERMS & CONDITIONS
These are the Rowan Tree Heritage and Cultural Services Terms and Conditions. We aim to give you the best quality, personal
and authentic service we can. A part of this is ensuring clear understanding of the terms and conditions by which we operate.
Click on the relevant heading for the service terms and conditions you want.
THE ROWAN TREE HERITAGE AND CULTURAL SERVICES GENERAL COPYRIGHT CONDITIONS
Copyright of any original writing or other intellectual property pertaining to any of the service areas provided by The Rowan Tree Heritage and Cultural Services remains with Gay Hendriksen and Albertus Hendriksen. Commissioning agents may share copyright by individual contracts or negotiations. It is a condition of sale that any photographic images, artworks and research intellectual property pertaining to any items sold by The Rowan Tree Heritage and Cultural Services remains the property of Gay Hendriksen and Albertus Hendriksen.
WEBSITE
Visitors to the Web Site, include, but are not limited to, ‘customers’, ‘companies’, ‘businesses’, ‘government organisations’, ‘charities’, ‘institutions’, ‘persons’ and ‘you’. By continuing to browse, shop, purchase, and view content The Rowan Tree heritage and Cultural Services website, you are deemed to fully and unconditionally agree to these Terms & Conditions. You are therefore bound by these Terms and Conditions so long as you continue to shop, buy, or browse this web site. This web site is governed and protected by the state judicial laws of New South Wales and Federal Laws of Australia.

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of The Rowan Tree Heritage and Cultural Services. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of The Rowan Tree Heritage and Cultural Services (the Web Site owner).

All content/material found on this web site is protected by Australian, and international copyright laws. The Rowan Tree Heritage and Cultural Services encourages public access to information on this site. However, all material published on this website is protected so far as is allowed by the provisions of the Copyright Act 1968. To reproduce or use information on this web site beyond this limited licence, permission must be sought from The Rowan Tree Heritage and Cultural Services and is not considered given unless agreed to in writing by The Rowan Tree Heritage and Cultural Services. Such content includes text, images, logos, buttons, audio, video, software code and web site design and includes transmitting, broadcasting, editing, adapting, or making use of any intellectual property, trademarks, logos or copyright material.

External links may be provided for your convenience, but they are beyond the control of The Rowan Tree Heritage and Cultural Services and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

The integrity and security of information between you and our web site cannot be assured or guaranteed to the full extent. Likewise, we cannot and will not accept responsibility for the safe keeping, transmitting, and the overall security of information sent to and from our web site/server(s). The customer, visitor, or any other person should take steps to ensure they are protected by relevant third-party software including, but not limited to, firewall software, anti-virus software, and other security protection software at all times. The customer/visitor (or any other individual or organisation) acknowledge that any information sent to or from our web site, is done so at their own risk.

The Rowan Tree Heritage and Cultural Services may, at its discretion, prevent a customer, visitor, or any other person from gaining access to our web site, for whatever reason it sees fit, through any means/technologies available at its disposal.

ANTIQUES & COLLECTABLES
PAYMENT
Payment for goods purchased is not final until funds have been cleared. This means that no goods or services will be provided until monies have been cleared by the relevant financial institutions, processed and approved by all parties concerned, all financial entities are satisfied that fraud, deceptive, or misleading conduct had not been carried out, and the full purchase amount received by The Rowan Tree Heritage and Cultural Services.

PRODUCT RETURNS AND EXCHANGES
Product returns cannot be made by the customer without prior knowledge and approval of The Rowan Tree Heritage and Cultural Services. Customers may return products sold and fulfilled by The Rowan Tree Heritage and Cultural Services within 14 days of delivery for a full refund, less shipping costs. The Rowan Tree Heritage and Cultural Services will pay the return shipping costs only if the return is a result of an error caused by The Rowan Tree Heritage and Cultural Services (you received an incorrect or defective item, etc.).

The Rowan Tree Heritage and Cultural Services may, at its discretion, charge a 10% re-stocking fee, on returned products, in the event that a customer has changed their mind or no longer needs the product. All products returned must arrive undamaged and in ‘sale-able’ condition ie. In the same condition in which it was despatched to the customer.

The Rowan Tree Heritage and Cultural Services will endeavour to despatch orders as quickly as possible (excluding non-working days in NSW). Some delays of several days or more are to be expected during peak periods between October and December months. The Rowan Tree Heritage and Cultural Services cannot and does not accept responsibility for late deliveries whatsoever.

Returns received in a damaged state cannot be accepted.

DELAYS
Although The Rowan Tree Heritage and Cultural Services endeavours to fulfil deliveries promptly we take no responsibility for the delay of deliveries caused by any carrier it chooses to undertake the delivery process on its behalf. Likewise, The Rowan Tree Heritage and Cultural Services cannot be held liable for any burden, stress, inconvenience, hardship or financial loss such delays may cause. Customers are advised to place orders well ahead of time to ensure sufficient time is plentiful during peak periods and other unexpected delays that can occur from time to time.

SHIPPING AND DELIVERIES
The customer must sign whatever forms, delivery dockets, or consignment notes are presented by the carrier prior to acceptance of the purchased goods. Refusal to sign or accept delivery from the carrier means that the customer risks their order being returned back to The Rowan Tree Heritage and Cultural Services. Under such circumstances, the customer acknowledges that shipping and handling fees are payable for any subsequent re-deliveries. The customer also acknowledges where costs incurred, and made payable, by the carrier in connection for any return made, will be passed on to the customer, by The Rowan Tree Heritage and Cultural Services, for payment prior to the handling and/or further requests or processing of the customer’s order.

LOST OR DAMAGED GOODS
Where products ordered have arrive damaged, it is required of the customer to inform The Rowan Tree Heritage and Cultural Services immediately or within seven (7) days of receipt. The Rowan Tree Heritage and Cultural Services will provide assistance with respect of the return, costs and the despatch of replacement products. In the event that replacement products are unavailable or out of stock, at the discretion of The Rowan Tree Heritage and Cultural Services replacement stock may be ordered or a refund issued. The Rowan Tree Heritage and Cultural Services accept no responsibility for any delays that may arise in the ordering or delivery of such stock to our store or the subsequent delivery of replacement products to the customer.

In the event that an order is lost by the carrier, it is required of the customer to inform The Rowan Tree Heritage and Cultural Services within a reasonable amount of time. Any claims for lost or undelivered orders beyond 30 days of the expected delivery date, estimated by the carrier, cannot be accepted for investigation or for compensation of any kind. The Rowan Tree Heritage and Cultural Services may, at its discretion, accept claims that are beyond the 30 day term only if it deems that unusual or special circumstances were at play.

The customer is responsible for the accuracy of their Profile/Details. Where customer contact information is inaccurate, The Rowan Tree Heritage and Cultural Services may decline, refuse, cancel, delay or postpone the processing of the customer’s order without notice. Failure by the customer to update or provide accurate Profile/Contact details may result in the loss/delay of deliveries by our carrier and/or risk having their payment method declined by the customers’ bank/credit union/financial institution. The Rowan Tree Heritage and Cultural Services shall not be responsible for any matters arising as a result of inaccurate information provided by the customer.

CHANGES AND AMENDMENTS
The Rowan Tree Heritage and Cultural Services reserve the right to make changes and amendments to these Terms and Conditions on an on-going, ad-hoc basis, or as needed and/or legally required and at any other time it deems fit or necessary. By further visiting or placing orders on The Rowan Tree Heritage and Cultural Services web site, the customer shall be deemed to have fully read and understood these Terms and Conditions, agree unconditionally including any changes made.

ERRORS, OMISSIONS, INCORRECT PRICING
Whilst errors and omissions cannot be ruled out nor eliminated from the content of The Rowan Tree Heritage and Cultural Services web site, however, such error and omissions are never made deliberately or intentionally. Customers are encouraged to use the content on The Rowan Tree Heritage and Cultural Services as a guide only. Incorrect pricing, weight, size, dimensions and product features and functions may be incorrect from time to time. The Rowan Tree Heritage and Cultural Services reserves the right amend, change or modify content at any time without notice. The Rowan Tree Heritage and Cultural Services may, as an option, cancel or remove any product, on any order that it deems to contain errors or omissions on products purchased.

YOUR PRIVACY
The Rowan Tree Heritage and Cultural Services is a responsible and ethical commercial business. We value your privacy and will ensure your personal information is handled appropriately and kept safe at all times.

CONSULTANCY
Consultancy work is subject to individual contracts between the commissioning agent and the Rowan Tree heritage and Cultural Services. These are binding and are subject to the laws of New South Wales and the Commonwealth of Australia.

All content/material produced for the consultancy project is protected by Australian, and international copyright laws and is to be used for the sole purposes of the consultancy and as such, may not be used outside the commissioned project without prior written permission of The Rowan Tree Heritage and Cultural Services. Such content includes concepts, text, images, logos, buttons, audio, video, software code and web site design and includes transmitting, broadcasting, editing, adapting, or making use of any intellectual property, trademarks, logos or copyright material.

RESEARCH AND WRITING
Research and writing work is subject to individual contracts between the commissioning agent and the Rowan Tree heritage and Cultural Services. These are binding and are only superseded by the laws of New South Wales and the Commonwealth of Australia.

All content/material produced for the research and/ or writing project is protected by Australian, and international copyright laws and is to be used for the sole purposes of the research and/or writing project and as such, may not be used outside the commissioned project without prior written permission of The Rowan Tree Heritage and Cultural Services. Such content includes concepts, text, images, logos, buttons, audio, video, software code and web site design and includes transmitting, broadcasting, editing, adapting, or making use of any intellectual property, trademarks, logos or copyright material.

TOUR CONTRACT TERMS
Read and understand the conditions of booking set out below prior to booking a tour with The Rowan Tree Heritage and Cultural Services/Shorelines and Shadows Tours. We strongly recommend that you also read your itinerary carefully prior to booking to ensure that you understand the itinerary and style of the tour you are undertaking.

By booking a tour with us you are deemed to have agreed to these tour conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

PAYMENT POLICY
Places are not confirmed unless payment is made in full. For online bookings this is at the time of booking. In person this is no later than 1 days prior to departure. Failure to adhere to the payment policy may result in the cancellation of your booking.

CANCELLATION OF BOOKING
a) If a cancellation is made more than 15 days prior to departure full refund will be given. If a cancellation is made 2-15 days prior to departure then 50% of total price will be charged. If a cancellation is made within 24 hours of departure; 100% of total price will be charged. A non-refundable credit card surcharge of 1.5% applies on all MasterCard and Visa transactions (3% on Amex).

b) If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.

c) Cancellation by The Rowan Tree Heritage and Cultural Services/Shorelines and Shadows.
We may cancel a tour at any time up to 28 days before departure. We may cancel a tour at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your tour, you can transfer amounts paid to an alternate departure date, an alternative tour or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking.

MINIMUM NUMBERS
Some of our tours require minimum numbers to guarantee their departure. We reserve the right to cancel if it is deemed necessary by The Rowan Tree Heritage and Cultural Services/Shorelines and Shadows. In these circumstances an alternative tour date or alternative tour on the same date may be offered. If these variations are not acceptable to the customer then a full refund will be made. We are not responsible for any incidental expenses that you may have incurred as a result of your booking.

FLEXIBILITY
The itinerary provided for each tour is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

AGE REQUIREMENT
All travellers under the age of 18 must be accompanied by an adult who is responsible for the child’s care throughout the tour.

AUTHORITY ON TOUR
Our group tours are run by a Tour Guide. While the tour guide takes all reasonable care each person is responsible for adhering to health and safety regulations and guidelines. The decision of the Tour Guide is final on all matters likely to affect the safety or well-being of any person participating in the tour. If you fail to comply with a decision made by a group leader, or interfere with the well-being or mobility of the group, the group leader may direct you to leave the tour immediately, with no right of refund.

ACCEPTANCE OF RISK
You acknowledge that the nature of a tour is adventurous and participation involves a degree of personal risk. It is also your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel.

Liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a tour, or any breach of the Tour Contract Terms, is excluded.

You release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a tour.

Any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty) is excluded. To the extent Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion): (a) the provision of a similar tour to an equivalent value: or (b) a refund of the total amount received by us from you in connection with your booking.

Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

OPTIONAL ACTIVITIES
Optional activities not included in the tour price do not form part of the tour or this contract. You accept that any assistance given by your Tour Guide or local representative in arranging optional activities does not render us liable for them in any way. The contract for the provision of that activity will be between you and the activity provider.

COMPLAINTS
If you have a complaint about your trip please inform your Tour Guide at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means then please contact us.

SEVERABILITY
The terms of this contract are enforceable but are subject to the laws of New South Wales and the Commonwealth of Australia and take precedence over this contract.

PRIVACY
Your privacy is respected by The Rowan Tree Heritage and Cultural Services/Shadows and Shorelines. Any personal information that we collect about you will only be used for purposes associated with the operation of your tour or to send you marketing material in relation to your tour. The information may be disclosed only to our service providers who are directly related to the operation of your trip.

TRANSPORT
CONDITIONS OF CARRIAGE
1. IN THESE CONDITIONS
“Carrier” means the person specified on the face of this consignment note opposite the words “Contracting Carrier.”; “Consignor” means the person for whom the carriage of the Goods is performed by the Carrier under these conditions. “Goods” means the items accepted by the Carrier for Carriage on behalf of the Consignor under this contract of carriage. “Services” means all of the operations and services provided or to be provided by the Carrier in connection with the carriage of the Goods including without limitation, the carriage, transport and/or storage of the Goods or any operations or service incidental to any of them. “Sub-Contractor” includes any person who under a contract or arrangement with any other person (whether the Carrier or not) performs or agrees to perform the Services or any part of the services. Words denoting the singular include the plural and vice versa; any gender includes the other gender; and persons include corporations and bodies politic and include their legal personal representatives and assigns. “Owner’s Risk” means the Carrier shall not be liable for the loss of or damage to any Goods, except where the loss or damage is intentionally caused by the Carrier.

2. WAIVING CONDITIONS
No person has any authority of the Carrier to waive or vary these conditions unless the waiver or variation is in writing signed by the Carrier (if a natural person) or an executive officer of the Carrier.

2.1 The terms of the Consignor’s documentation shall not diminish or negate the application of these conditions to the provision of the services.

3. NOT A COMMON CARRIER
The Carrier is not a common Carrier and accepts no liability as such and may in its absolute discretion:
(i) refuse carriage of any item for any person;
(ii) refuse to provide any of the services to the Consignor whether before or after the carriage of Goods has commenced, and
(iii) open any document, envelope, package or other container in which the Goods are placed or packaged, or the Goods, to inspect the Goods to determine the nature or condition of the Goods or, where any consignment note or identifying document or mark is lost, damaged or destroyed, to ascertain the ownership or destination of the Goods.

4. WARRANTIES AND ACKNOWLEDGEMENTS
4.1 Where a person who is not the Consignor tenders any items to the Carrier for carriage, that person warrants his authority to deliver the items to the Carrier, to sign the consignment note on behalf of the Consignor or any other person having an interest in the Goods and to accept these conditions for the carriage of the items by the Carrier.

4.2 Where the Consignor is not the owner of the Goods it warrants its authority to act as agent of the owner of, or any other person having an interest in, the Goods for all purposes in connection with the carriage of the Goods by the Carrier under these conditions and indemnifies and shall keep indemnified the Carrier in respect of all liability whatsoever or howsoever arising (including without limitation from negligence or without act or default of the Carrier or others) in connection with the Goods.

4.3 The Consignor warrants:
(i) that it has complied with all laws and regulations relating to the nature, packaging, labelling and carriage of the Goods, and that the Goods are packed in a manner adequate to withstand the ordinary risks associated with the services having regard to the nature of the Goods; and
(ii) the accuracy of all markings and brandings of the Goods, descriptions, value and other particulars furnished to the Carrier for carriage, customs, consular or any other purpose and indemnifies and shall keep indemnified the Carrier against all loss, damage, expense and fines arising from any inaccuracy or omission in this respect.

5. LIMITED LIABILITY
5.1 Subject to clauses 5.2-5.5 (inclusive) and 18, Services are provided by the Carrier entirely at the risk of the Consignor and the Carrier shall not be liable for injury or damage to or destruction or loss of the Goods or any other property arising out of or incidental to or in connection with or occurring during the provision of the Services or for the mis-delivery or non-delivery of the Goods and whether or not caused or contributed to by the default (including negligence) of the Carrier or any agent, servant or officer of the Carrier or any other person entitled to the benefit of these conditions.

5.2 The Carrier shall only be liable to the Consignor in respect of injury or damage to or destruction or loss of the Goods directly caused by the Carrier in providing the Services up to the amount (if any) specified on the face of the consignment note opposite the words “Carriers Liability” as a total maximum liability for all of the Goods the subject of the consignment note, and any such liability shall be based on the net cost to purchase or manufacture like goods, or in the case of damaged goods, the net cost for repair. The Carrier will not be liable for any consequential loss however caused.

5.3 Any relief from liability in these conditions is to be read subject to any restriction on contracting out of liability provided in any legislation (including the Competition and Consumer Act, 2010 (Commonwealth) as amended) binding on the Carrier so that the provisions for relief in these conditions are limited or rendered ineffective only to the extent required to give effect to that legislation but are otherwise fully effective or independent of any provisions which are void or ineffective by reason of the legislation.

5.4 Any claim for injury or damage to or destruction or loss of the Goods under clause 5.2 shall be made in writing to the Carrier in the case of:

(i) Damage to the Goods – an endorsement must be made in writing at the time of receiving the Goods. A formal claim must be received in writing within 7 days of delivery of the Goods.
(ii) Non-delivery of the Goods – within 120 days from the date the Carrier receives the Goods, so that any such claim not so made shall be waived. Any other claim of any kind shall be waived if the claim is not made in writing within 120 days of the date of the consignment note and all information requested by the Carrier in relation to the claim must be provided in writing within 3 months of the request being made.

5.5 The Goods are accepted by the Carrier on the condition that the Carrier shall accept no responsibility for the collection of cash or any other payment on delivery of the Goods so that the Carrier shall not be bound by any instruction or agreement.

5.6 As the liability of the Carrier is limited as provided in these conditions the Consignor is advised to seek their own additional insurance cover generally. No insurance will be effected by the Carrier for the benefit of the Consignor other than that stated in Clause 5.2.

6. PERFORMANCE OF SERVICES
6.1 If the Consignor instructs the Carrier in writing to provide the Services in a particular way (whether as to means of carriage, place of storage or otherwise) the Carrier shall give priority to that way but in any event the way of providing the service shall be in the sole discretion of the Carrier and the Consignor authorises the Carrier to adopt any way of providing the service in its absolute discretion other than the way instructed or agreed.

6.2 The Consignor authorises any deliveries from the usual route of carriage or place of storage (if any) as the Carrier may in its absolute discretion deem desirable or necessary.

7. DELIVERY
7.1 The Carrier:
(i) is authorised to deliver the Goods to the Consignee at the address nominated by the Consignor or Consignee or agent of either of them; and
(ii) shall be deemed to have delivered the Goods in accordance with these conditions if the Carrier obtains a signature acknowledging receipt from any person who presents himself to the Carrier as the Consignee or its agent, servant or officer (or obtains a written Authority to Leave without signature from either the Consignor or Consignee).

7.2 If the nominated place of delivery is unattended at the time delivery is attempted or if delivery cannot otherwise be effected the Carrier may, without being obliged to do so, store the Goods at the risk and expense of the Consignor so that:
(i) the Carrier may attempt one more re-delivery of the Goods to the Consignee from the place of storage; or
(ii) request that the Consignee attend the Carrier’s premises to collect the Goods during normal business hours. If neither re-delivery nor pick up by the Consignee can be effected within 7 days, the Carrier may return the Goods to the Consignor.

7.3 Where the Goods are collected or consigned for collection, the Carrier may release the Goods to any person who presents himself to the Carrier as the Consignee or its agent, servant or officer and the Carrier shall be conclusively presumed to have delivered the Goods in accordance with these conditions if the Carrier obtains from that person a receipt or signature for the Goods.

8. RESPONSIBILITIES FOR CHARGES

8.1 The Consignor shall be liable to the Carrier for all proper charges incurred for any reason in the provision of the Services.

8.2 The Carrier’s charges shall be deemed fully earned as soon as the Goods are received by or on behalf of the Carrier and shall be immediately payable then and non-refundable.

8.3 The Consignor shall not defer or withhold any payment or deduct any amount from the account of the Carrier by reason of any claim the Consignor alleges against the Carrier.

9. LIEN
The Carrier shall have a lien on the Goods (and any document relating to the Goods) and any other items (and any documents relating thereto) of the Consignor in custody or control of the Carrier for any monies owing to the Carrier by the Consignor whether in connection with the Carriage of Goods or otherwise and the Carrier may sell the Goods or any of those items by public auction or private treaty without further notice to the Consignor or any other person having an interest in them to satisfy that obligation and all costs incurred by the Carrier for storage or in relation to the sale, including legal costs on a full indemnity basis.

10. NATURE OF GOODS
10.1 The Consignor shall not tender for carriage or storage any parcel of volatile spirits, explosive Goods or Goods which are or may become dangerous (including radioactive materials), flammable or offensive or which may become liable to damage any person or property whatsoever.

10.2 If in the opinion of the Carrier the Goods are or are liable to become of a dangerous, flammable, explosive, volatile, offensive or damaging nature the Goods may at any time be destroyed, disposed of, abandoned or rendered harmless by the Carrier without compensation to, but at the cost in all things of the Consignor and without prejudice to the Carrier’s right to its charges under these conditions.

10.3 The Carrier does not accept for carriage livestock, second-hand car parts, perishables, flowers or plants, cash or other negotiable instruments.
10.4 Any Goods tendered for carriage by the Consignor that are deemed to be insufficiently packaged by the Carrier or his agents shall be deemed to be at Owner’s Risk.

11. CONSIGNEE’S REQUIREMENTS
The Consignor shall be solely responsible for the conformity of any containers, packaging or pallets with any requirements of the Consignee and for any expense incurred by the Carrier arising from any failure to so conform.

12. ENFORCEABILITY
All rights, powers, authorities, immunities and limitations of liability in these conditions shall continue to have their full force and effect in all circumstances and notwithstanding any breach of these conditions or negligence by the Carrier or any person entitled to the benefit of these conditions or any of their respective agents, servants or officers.

13. INDEMNITY
The Consignor indemnifies and shall keep indemnified the Carrier, its agents, servants and officers in respect of all liabilities arising from any breach of these conditions by the Consignor of the provision of the service except for liabilities expressly assumed by the Carrier under these conditions.

14. SEVERANCE
If any provision or part of any provision in these conditions is or becomes unenforceable that unenforceability will not affect the enforceability of the balance of the provision or any other provisions of these conditions.

15. APPLICABLE LAW
These conditions shall be governed and construed in accordance with the laws of the place of issue of this consignment note.

16. FORCE MAJEURE
The Carrier is not liable for loss or damage to the Goods where the loss or damage wholly or partly resulted from causes beyond the control of the Carrier including but not limited to natural disasters, acts of war or civil unrest.

Image Caption: Albert Tooley with his children and favourite horse, courtesy of the Tooley Family.
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